Shipping policy
ORDER PROCESSING
Please allow 1-3 days to process your order. Expect an email within that timeframe to let you know your order is on the way!
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. All shipping is FREE.
When your order is ready for delivery, you will receive an email with real-time tracking
information.
FLAT RATE SHIPPING
Orders are generally shipped within 1-3 business days using Australia Post's delivery standard.
DOMESTIC SHIPPING RATES AND ESTIMATES
Free shipping is included on all original art purchased through wezzocreates.com Express shipping is available on request.
| Shipping option | Estimated delivery time |
Price |
| Domestic Standard |
3 - 7 business days |
FREE Shipping |
| Domestic Express |
1 - 3 business days |
Price on request |
* Note that we are not responsible for delays made by shipping companies. We will most definitely ship purchases in a timely manner.
INTERNATIONAL SHIPPING
We offer international shipping. Free shipping is included on all original art purchased through wezzocreates.com
Express shipping is available on request.
| Shipping option | Estimated delivery time |
Price |
| International Standard |
7 - 14 business days* |
FREE Shipping |
| International Express |
3 - 5 business days* |
Price on request |
* Note that we are not responsible for delays made by international shipping companies. We will most definitely ship purchases in a timely manner.
IMPORT DUTIES
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. WezzoCreates is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at wezzocreates@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at wezzocreates@gmail.com